Política de privacidad de Peticiones.co

Cuando crea una petición

• ¿Qué datos personales procesan sobre mí y cómo los recopilan?
  • Datos personales que usted mismo proporciona
    • Tu nombre
    • Dirección de correo electrónico
    • País
  • Datos personales que su navegador nos proporciona automáticamente
    • dirección IP
    • Resolución de pantalla
    • Nombre del navegador y su número de versión
    • Sistema operativo y su número de versión
• ¿Cuáles son las bases legales y los fines para el tratamiento de datos personales sobre mí?
  • Ejecución de un contrato en los siguientes casos:
    • To identify you
    • To contact you.
    • To display your name on the petition page.
  • Obligación legal en los siguientes casos:
    • We will process your data when we have a legal obligation to do so, for example, if we are responding to legal process or an enforceable governmental request.
• ¿Por cuánto tiempo almacenarán mis datos personales?
  • Your personal data related to the petition is stored until the petition is either deleted by you or by our team.
• ¿Cómo mantienen seguros mis datos personales?
  • Medidas organizativas
    • Employee training
    • Our workers only have access to the data that is needed for their work.
  • Medidas técnicas
    • We use Security Sockets Layer (SSL) encryption technology to encrypt all the data before it travels over the internet.
    • Firewalls
    • Daily backups
    • Passwords are not saved in clear text. We calculate hash sums of the passwords and use salts.
• Frequently asked questions
  • ¿Cómo elimino mi petición?

Cuando firma una petición o edita su firma

• Datos personales que usted mismo proporciona
  • The author of each petition determines what information is requested from the signatories. Por favor, consulte la política de privacidad de la petición que le interesa.
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • The author of each petition determines the purposes for processing the personal data of the signatories. Por favor, consulte la política de privacidad de la petición que le interesa.
• Base legal
  • Consent of the data subject
• ¿Por cuánto tiempo almacenarán mis datos personales?
  • The author of each petition determines the retention period for the personal data of the signatories. Por favor, consulte la política de privacidad de la petición que le interesa.
• Roles and Responsibilities:
  • Nuestra empresa actúa como un Encargado del Tratamiento, lo que significa que procesamos datos personales en nombre del autor de la petición, quien es el Responsable del Tratamiento. The Data Controller is responsible for deciding what data is collected, why it is collected, and how long it is retained. As the Data Processor, we manage the technical aspects of this process, including data storage, security, and processing.
• Frequently asked questions
  • ¿Cómo edito mi firma?
  • ¿Cómo puedo ver mis firmas?
  • ¿Cómo puedo eliminar mi firma?
  • ¿Cómo puedo eliminar mis datos personales?

When you send a message to the author of a petition

• Datos personales que usted mismo proporciona
  • Nombre
  • Dirección de correo electrónico
  • Content of the Message
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • To enable communication between the author and individuals interested in the topic of the petition.
• Base legal
  • Consent of the data subject
• Data Retention
  • Máximo 5 años
• How is my personal data shared?
• The author of the petition will receive the information provided in the contact form.

Cuando crea o edita una cuenta de usuario

• Datos personales que usted mismo proporciona
  • Nombre
  • Dirección de correo electrónico
  • Ciudad
  • País
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • Email address is used for communication with you.
  • The email address serves as the username for your account.
  • To manage your user account
  • To pre-fill the signature forms
  • To manage petitions you have created
  • To manage your own signatures
• Base legal
  • Consent of the data subject
• Data Retention
  • Retained as long as the user account is active.

When you buy an advertising campaign

• Datos personales que usted mismo proporciona
  • Tu nombre
  • Su dirección de correo electrónico
  • Your country
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • Country information is used to determine the vat rate.
  • Email address is used for communication with you.
    • Example 1: We send a message when the advertising campaign starts.
    • Example 2: We send a message when the advertising campaign ends.
• How is my personal data shared?
  • We share your name and country with our bookkeeper and with our auditor.
• Base legal
  • Execution of a contract
  • Comply with law.
• ¿Por cuánto tiempo almacenarán mis datos personales?
  • The data is kept for 6 years from the end of the financial year in which they relate.

When You Try to Log In

• Datos personales que usted mismo proporciona
  • Dirección de correo electrónico
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• What are the legal basis for collecting information about me?
  • Your consent in the following cases:
    • To verify your identity and grant access to your account
  • Controller's legitimate interests in the following cases:
    • Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our services
• Data Retention
  • 5 years

When You Write or Edit a Comment

This does not mean the comment field when you sign a petition.

• Datos personales que usted mismo proporciona
  • Nombre
  • Dirección de correo electrónico
  • Content of the comment
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • To display and manage your comment on the platform
• Base legal
  • Consent of the data subject
• How is my personal data shared?
  • -
• Data Retention
  • Retained for as long as the petition has not been removed.

When You Make a Request to Manage Your Signatures

• Datos personales que usted mismo proporciona
  • Dirección de correo electrónico
Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • To identify and provide you with the capability to manage your signatures
• Base legal
  • Consent of the data subject
• Data Retention
  • 365 days

When You View any Page on Our Website

Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • To measure the number of page views
  • To measure the number of visits
  • To improve the website
  • To analyze user behaviour
  • Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our services
• Base legal
  • Controller's legitimate interests
• Data Retention
  • 365 days

When You View an Ad of Petition on Our Website

Datos personales que su navegador nos proporciona automáticamente
• dirección IP
• Resolución de pantalla
• Nombre del navegador y su número de versión
• Sistema operativo y su número de versión
• Propósito
  • Measure the effectiveness of ad campaigns
  • To target petition ads better
• Base legal
  • Controller's legitimate interests
• Data Retention
  • 365 days

When you click Facebook Share Button

• When you click the Facebook share button on our website, you have the option to share content from our site on your Facebook profile.
• Clicking this button may result in Facebook collecting data about you, such as your interaction with the button and the date and time of the action. However, Facebook only receives this information when you actively click the share button.

Your Privacy with Facebook

• These features are governed by Facebook's privacy policy, and we do not have control over how Facebook processes the data once it is shared.
• We recommend reviewing Facebook’s privacy policy and your privacy settings on Facebook to understand how your data is handled.

Remember, using this Facebook feature is entirely optional. If you have any concerns about privacy related to this feature, you may choose to avoid using this feature.

When you click Facebook Login Button

• We offer the option to sign in to our website using Facebook Login for your convenience.
• When you use Facebook Login, Facebook will provide us with access to certain information in your Facebook account, as per your privacy settings on Facebook. This can include your name, email, and profile picture.
• Please note that Facebook only shares this information with us if you choose to use Facebook Login and give consent for data sharing.

Your Privacy with Facebook

• These features are governed by Facebook's privacy policy, and we do not have control over how Facebook processes the data once it is shared.
• We recommend reviewing Facebook’s privacy policy and your privacy settings on Facebook to understand how your data is handled.

Remember, using this Facebook feature is entirely optional. If you have any concerns about privacy related to this feature, you may choose to avoid using this feature.

When you click WhatsApp Share Button

We have integrated a WhatsApp share button on our website. This feature allows you to share content from our site with others through WhatsApp. Here's how it affects your data:

• When you click the WhatsApp share button, it enables you to share links or content from our website directly through your WhatsApp account.
• Using this button may involve WhatsApp accessing information about your action, such as the fact that you shared a specific link. However, WhatsApp only receives this information when you actively use the share button.
• We do not collect any personal data through the use of the WhatsApp share button. However, WhatsApp's data processing practices are governed by its own privacy policy.

We recommend reviewing WhatsApp’s privacy policy to understand how your data is handled when using this feature. Remember, using the WhatsApp share button is completely optional.

Personal data we receive if you pay us using payment processor PayTrail

• Tu nombre
• Name of your bank

Personal data we receive if you pay us using payment processor Paypal

• Tu nombre
• Dirección de correo electrónico
• Número telefónico
• Residence country

Cuando recibes un correo electrónico de nuestra parte o nos envías un correo electrónico

Google

Google Services for Email Handling: We utilize Google's email services for both sending emails to our users and storing emails we receive. This integration with Google allows us to maintain efficient, reliable communication and ensure that our email records are securely managed.

Data Processing: The use of Google's email services involves processing personal data, including but not limited to, email addresses and the content of the emails. This processing is essential for the delivery and storage of emails, enabling us to keep in touch with our users and effectively manage our services.

Data Protection: We take the privacy and security of your personal data seriously. Google provides robust security measures to protect the data processed through its email services against unauthorized access, loss, or compromise. In line with our commitment to data protection, we have implemented appropriate safeguards to ensure that your personal data is handled securely and in accordance with applicable data protection laws.

Legal Basis: Our use of Google's email services to send and store emails is based on our legitimate interest in utilizing secure and efficient tools for business communication. This practice helps us in fulfilling our contractual obligations, providing support, and delivering important information to our users.

AWS SES

We utilize Amazon Web Services Simple Email Service (AWS SES) as our email sending service.

Data Processing and Security: When sending emails via AWS SES, certain personal data, including email addresses and potentially names (if included in the email content), are processed through AWS's servers.

Legal Basis for Using AWS SES: The use of AWS SES for email communication is based on our legitimate interests in utilizing efficient and secure methods for sending emails to our users.

Data Protection: We have implemented appropriate safeguards to ensure the confidentiality and security of your data when processed by AWS SES. This includes data encryption in transit and adherence to strict data processing agreements that comply with applicable data protection laws.

Para obtener más información sobre cómo AWS maneja los datos y su compromiso con la protección de datos, por favor consulte el Aviso de Privacidad de AWS.